Employer FAQs

How do I purchase job posts?

You must register as an employer before you can purchase and post any jobs. To do so:

  1. Navigate to the "Employer Sign-up" page (via the "Register now" or "Post a job now" links)
  2. Complete the form. In the "Purchase Options" section, select your payment preference from the available options
  3. Click "Submit" to confirm your registration
  4. If you chose to "Purchase now by credit card", you will be taken to the "Service Selection Form" to choose a product
  5. You can choose a maximum of one offer from each section. Click "Calculate" to complete the process
  6. On the "Credit Card Purchase" page, ensure that your selected purchases appear correctly and fill in your credit card details
  7. Read the "Terms of Use" and if you choose to agree with the conditions, click "Submit"
  8. If your transaction is processed successfully, you will be taken to the "Order Confirmation" page
  9. Click the "Click to Continue" link to go to the "Toolbox" where you can post your job via the "Post a Job" link on the right-hand side

If you selected to "Speak to a representative", you will be redirected to the "Toolbox" employer homepage where you will be able to post a job via the "Post a Job" link on the right-hand side after speaking with a Business Support Representative.

Single Job Post

To purchase a single job post, select "Single Job Post" from the "Job Post Packages" section on the "Service Selection Form".

If you are signed into your account, you can access the "Service Selection Form" via the "Purchase Additional Jobs or Services" link on the right-hand side of the "Toolbox" page.

Job Posting Packages

Job Packs (starting at 3-Job Packs) provide cost savings for those purchasing multiple job postings.

To purchase a Job Pack, select the desired Job Pack from the "Job Post Packages" section on the "Service Selection Form".

If you are signed into your account, you can access the "Service Selection Form" via the "Purchase Additional Jobs or Services" link on the right-hand side of the "Toolbox" page.

Please visit the Pricing page for current pricing as well as our terms and conditions.

How do I post a job?

A job can be posted once you have registered and purchased whether a Single Job Post or a Job Pack. To post a job:

  1. Sign in to your "Toolbox"
  2. Click the "Post a Job" button on the right-hand side
  3. Fill in the details on the "Post a Job" form. All fields are required except where indicated.
  4. If skills screening has been configured to your account, click "Save and Continue" to specify filtering options on the "Job Builder" form.
  5. Click "Preview Job" to preview your posting or "Post job" to confirm your posting.

Can I post my job confidentially?

You can choose to hide any or all of your company details for any job if desired. The option to hide this information is available on the "Post a Job" form. To hide your details for a job post:

  1. Navigate to the "Post a Job" form via the "Post a Job" button on the right-hand side of the employer "Toolbox" page.
  2. In the "Contact Information" of the "Post a Job" form, select (tick) the fields you wish to hide. Selecting "Company Name" will ensure that your job will be posted confidentially.

Can I be invoiced for my job posting?

Our Business Support Representatives can enable invoicing on your account. Business Support can be contracted by:

If you have not already done so, please register prior to contacting Business Support.

Please note that invoices will be dated at the time of purchase and are due upon receipt.

How can I get another copy of my Invoice or Receipt?

Copies of your invoice and receipts are available under the "Invoice/Receipt History" section of your "Toolbox". A list of all of the purchases made during the period indicated will be available for viewing and printing in either HTML or PDF formats.

How do I access the Resume Database?

Searching our Resume Database is the fastest way to reach the best candidates. Please note that Resume Database Access will only be offered where the number of searchable candidates in the database is of a significant quantity.

Purchasing Resume Database Access

Access to the Resume Database (if available) can be purchased via the "Service Selection Form" (second step of the Sign-up process if you have chosen to "Purchase now by credit card"). If you are signed into your account, you can access the "Service Selection Form" via the "Purchase Additional Jobs or Services" link on the right-hand side of the "Toolbox" page.

Resume Database Access can be purchased by selecting the option under the "Resume Database Access" section or as a part of a discounted package along with a job post if it is available under "Promotion Bundle Packages".

Please visit the Pricing page for current pricing as well as our terms and conditions.

Searching the Resume Database

Once you have purchased access to Resume Database, you can begin your search for prospective candidates. To do so:

  1. Sign in to your "Toolbox"
  2. Under "Candidate Management", click the link to "Search Candidates"
  3. Enter your search criteria and click "Submit". Advanced searching options are also available for increased filtering.
  4. On submit, you will be presented with a list of candidate matches.
  5. Clicking on the candidate name will reveal their profile as well as options to contact the candidate or invite them to apply for an advertised job.

How does the Candidate Matching online application system work?

Candidates will be able to submit their "Profile" to an advertised job via the "Apply Online" button below the job ad. This will send a copy of the candidate's "Profile" to the email provided in the contact information section of your posting as well as to the "Review Applicants" section of your "Toolbox".

A candidate "Profile" contains a text version of their resume, their job match preferences, cover letter (if submitted) and skill information. All submitted Profiles are matched and rated against the criteria specified in your job posting.

What is the difference between an A-list or B-List candidate?

The Candidate Matching system is designed to assist with candidate quality filtering. Candidates that match over 75% of your criteria will be designated as an A-List Candidate. All other candidates will be classified as B-List Candidates.

How do I change the format of the Candidate Profile I receive?

To change the format of the candidate application email from text/HTML to a web link for your browser:

  1. Sign in to your "Toolbox" and navigate to the "Edit Username and Password" link.
  2. Under the "Select desired format for matched candidates" option, select your preference and click the "Update" button.
  3. This will update your account and return you to your "Toolbox".

How do I specify not to receive candidates via the Candidate Matching system?

If you prefer to use direct email or your own ATS and not receive email notifications of applications via the Candidate Matching system, you can disable the feature by:

  1. Selecting to hide "Email Address" under "Contact Information" on the "Post a Job" page
  2. This will enable the "Online Applicants" section
  3. Tick the box "Do not send online applications to this email address"
Thanks for contacting us! We'll respond to your message within 1 business day.
- The Workopolis Team

Further Assistance

If you are experiencing any difficulty using this site or if you have any questions, please:

Email: niche.sites@workopolis.com or Telephone toll free 1-888-641-4047 to speak with a Business Support Representative.

Telephone toll free 1-888-641-4047 to speak with a Business Support Representative.

Support service is handled by Workopolis.com during regular business hours, Monday to Friday.

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