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Dettson Industries

Technical Sales Specialist


Southwest / Central Ontario1498872

Company Information

Dettson Industries is a proud Canadian manufacturer located at Sherbrooke, Qc. We provide sustainable solutions to the HVAC (Heating, Ventilation, Air Conditioning) industry by offering systems designed to maximize residential comfort. This commitment is made possible by both the undertaking of our employees and the contribution of our partners in innovation.

We are very involved in innovation. In addition to our oil-fired furnaces and boiler, we offer a complete line of gas furnaces from 15,000 to 120,000 BTU  and a complete electric furnace line, that correspond to the needs of the new construction. We see more than the machine and we created a system approach with a combination of furnace and heat pump unit that communicate together to improve home comfort.

Our values: Be a part of our clients and partners success, respect for the individual, continuous improvement and safety and reliability of our appliances.

Job Description

Under the supervision of the Director of Business Development, as a Technical Sales Specialist, the incumbent will work primarily in Southwest / Central Ontario to assist new and existing customers with training, installation and after sales service. They will work close with our distributors and their customers, various HVAC Contractors in Ontario.

Description of main tasks :

  • Maintain and reinforce the relationships with the staff from each branch of our distribution network;
  • Assist HVAC Contractors with new installs and do the follow-up;
  • Become the primary lead for technical support for distributors and HVAC Contractors based in the region;
  • Provide product training to distributors and HVAC Contractors;
  • Participate in after sales service;
  • Participate in promotional programs and new product launches;
  • Monitor the market concerning competition and customers’ needs;
  • Analyze competitive products and selling techniques;
  • Bring ideas and comments about the customers’ needs and participate in product improvement;
  • Improve existing customer business;
  • Develop a pipeline of future opportunities with distributors and HVAC Contractors.


  • High school diploma (Mandatory);
  • Diploma or Certificate relating to HVAC industry (an asset)


  • Minimum of 3 years of experience in installation or servicing or selling mechanical equipment;
  • HVAC contractor experience, either working as an HVAC Install/Service Contractor or working with an HVAC Distribution company or HVAC Manufacturing company; (Mandatory)
  • Minimum of 2 years of experience in sales, accounts’ management and market development. (Nice to have)    

Special Requirement

Travel on a regular basis.


  • Strong HVAC knowledge;
  • Proficiency in the MS Office Suite
  • Outstanding relationship management, interpersonal, and problem-solving skills;
  • Take initiative with a solid work ethic;
  • Exceptional communication skills, well developed listening skills,
  • Ability to interpret business and/or client needs.
  • Dynamic personality;
  • Good presentation skills;
  • Demonstrated sales success
  • Autonomous, resourceful and honest

Contact Information

Dettson IndustriesClémence Antoinecantoine@dettson.ca
Posting Date: 16-Feb-2017Technical and Skilled Trades Permanent, Full-Time Open 1 ASAP
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