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Ontario College of Trades

Compliance Officer (Ottawa)



Company Information

The Ontario College of Trades (College) is an industry-driven organization that protects the public interest by regulating and promoting the skilled trades. As a first of its kind in North America, the College puts decision-making back in the hands of skilled tradespeople. The College promotes the skilled trades as a career of first choice for young people, and works with parents, educators and industry leaders to find solutions to matters that affect the skilled trades system in Ontario. For more information, please visit

Job Description




The Ontario College of Trades (College) is currently seeking a Compliance Officer in Ottawa, Ontario to audit and monitor compliance with the Ontario College of Trades and Apprenticeship Act (OCTAA) and other Acts, regulations, standards in accordance with the College’s policies and procedures in various workplaces throughout Ontario. The Compliance Officer is also a recognized inspector, under OCTAA. 

The successful candidate will:
  • Conduct compliance audits at a variety of industrial, retail and construction work locations.

  • Complete timely follow-ups on membership and trade ratio requirements to verify compliance with legislated standards and manage compliance audit files in accordance with departmental procedures.

  • Conduct physical inspections in a variety of workplaces to observe workplace operations and identify trade-related issues, including contraventions of relevant provincial legislation.

  • Make decisions on College membership, unresolved trade-related scopes of practice concerns, worker education and training programs, using information collected during compliance audits.

  • Issue field visit reports and recommendations; conduct follow-ups to determine compliance with relevant legislation, and refer compliance issues to an enforcement officer and/or their respective supervisor.

  • Communicate standards of compliance regarding trade specific activities, journeyperson to apprentice ratios, and scopes of practice, in order to facilitate compliance with relevant provincial statutes.

  • Prepare and submit comprehensive compliance reports and corporate or company profiles containing detailed information and recommendations.

  • Monitor trade information and trends to keep up to date with industry and sector technologies, practices and issues; use trade and sector data or information from external sources to target workplaces for compliance audits; select high potential firms or locations using workplace selection methodology including external trade or sector-specific metrics and data, College referrals and stakeholder intelligence.

  • Audit and promote OCTAA and regulations with workplace parties covered by OCTAA by scheduling regular compliance audits.  

  • Encourage self-compliance of workplace parties, as appropriate; assist employers and workers in achieving compliance.

  • Conduct meetings with workers and employer representatives and associations; maintain effective communication with workers and employers (often under stressful conditions); refer disputes between workers and employers for resolution to an enforcement officer, as required.  

  • Participate in provincial and regional initiatives, such as blitzes and targeted compliance strategies. Collaborate with other organization such as Electrical Safety Authority, Technical Standards and Safety Association, construction, industrial, and commercial sector groups, sector inter-agency groups, and other regulatory bodies.

  • Give evidence in court, at trials or hearings, and serve summonses; act as an agent of the College in court proceedings by assisting in legal actions (such as prosecutions related contraventions and professional misconduct investigations); assist in issuing search warrants, attend first appearances in court (Part I); appear as a witness at prosecutions, and give evidence, as required.

  • Respond to inquiries and complaints from the public, owners, suppliers, workers, union or employer officials, and internal College and government clients, in person, on the telephone, and via e-mail, as required.

  • Explain application, entitlements, responsibilities and rights under OCTAA, as well as regulations and related legislation; identify contentious issues for senior management, provide facts and information for the preparation of briefing and issue and information notes, as required.

  • Maintain knowledge and current information on matters relating to the College, its governance, and other advisory bodies.

  • Liaise with College staff and share knowledge; participate in trade board and divisional board meetings to present and clarify questions about current activities pertaining to compliance.

  • Participate and represent the College on internal and external committees and meetings, as assigned by management.

  • Prepare and deliver College and Compliance-related presentations, as assigned by management.

  • Identify and notify the supervisor of urgent or high profile issues.

  • Work with peers on project initiatives for the development and implementation of administrative processes and systems.


  • Trades and/or compliance knowledge and background would be an asset.

  • Ability to understand, analyse, interpret and apply OCTAA in an operational context and environment that is constantly changing.

  • Ability to work independently and with minimal supervision.

  • Experience applying OCTAA would be an asset.

  • Knowledge of OCTAA, pertinent regulations, standards and codes, and sections of other relevant provincial or federal statutes and regulations.

  • General understanding of relevant constitutional law and the Provincial Offences Act.

  • Knowledge of relevant College divisional policies, roles and procedures to conduct workplace, payroll and records audits for compliance with regulated trade ratio requirements, and to determine compliance, identify and remedy contraventions, issue reports, apply and explain the intent of legislation.

  • Detailed understanding and knowledge of the College’s and the division’s quality assurance and quality control, and operational and sector programs including pertinent codes of conduct and ethics.

  • Knowledge of the College and the division’s business plans and strategies in order to develop and maintain partnerships with internal and external sector associations and organizations.

  • Field visit techniques to carry out audits at workplaces, interview worker and employer representatives, and gather all relevant information.

  • General knowledge of court procedures, practices and processes to assist the College’s legal representatives in legal actions, and to act as an agent of the College in court proceedings.

  • Knowledge of trade regulations, theories, techniques, technical data, reports and drawings, processes, practices, issues, work procedures, equipment, management and operational policies and practices in the industrial, construction, service and motive power sectors under the responsibility of OCTAA.

  • Knowledge of trends, new developments and emerging technologies in the four sectors.

  • Knowledge of computer information technology, College computer databases, and related software packages to use sector and work planning systems, input and access information data systems (e.g. TMS system), and prepare documents while ensuring adherence to quality assurance and control.

  • Compliance audit skills, including: carrying out physical audits of workplaces, trade-related equipment and machinery; interviewing workers, their representatives and employer representatives; and reviewing operating procedures, training programs and a variety of College and division protocols.

  • Analytical and evaluation skills to interpret information collected (may be technical in nature) and assess whether the employer's operation is in compliance with legislation, ratio requirements, regulations, policies and standards  to determine what strategies or action(s) should be taken.

  • Decision-making, analytical and facilitation skills to conduct audits and gather information, analyse and evaluate observations and findings, assess situations, and recommend further action when potential contraventions of the legislation occur.

  • Verbal communication skills to interview worker and employer representatives, provide information on the application of legislation, regulations, standards, College and division programs, policies and procedures, deliver presentations, and discuss compliance issues with clients, public and other stakeholders.

  • Written communication skills to document workplace situations and operations, and to prepare audit reports regarding work site visits, ratio investigations and other information in accordance with College and division standards.  

  • Excellent judgment in order to identify contentious issues for senior management and to provide facts and information for the preparation of briefing material and issue notes.

  • Interpersonal and conflict resolution skills to resolve issues and disputes between workers, supervisors and managers in potentially confrontational or adversarial workplace situations.

  • Sound time management skills and the ability to prioritize work.


*This position is represented by OPSEU

How to Apply:

Please forward your resume, together with a separate cover letter by September 26, 2017, to Only applications submitted via email will be accepted.

Be sure to quote the following competition number in the subject line of your email: OCOT-044-17

Only those candidates selected for an interview will be contacted.

Recognized as one of Canada’s Best Diversity Employers (2016 & 2017), the College embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the College’s Accommodation Policy, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the College. We welcome applications from all qualified persons. No agencies, please.

The Ontario College of Trades is an equal opportunity employer.

To view our vacancies or to check the status of this vacancy, please visit


Contact Information

Ontario College of Trades
Posting Date: 12-Sep-2017Inspection Permanent, Full-Time $28.70 - $35.33/hr 1 ASAP
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