A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. Make the most of your skills and take the opportunity to grow and develop your career. You can expect a competitive salary, comprehensive benefits and a challenging work environment. Drive your career with us.
ICBC is an equal opportunity employer, and invites applications from all qualified candidates.
Employment Type: Permanent Full Time
ICBC is hiring up to 18 new Managers for Injury Services for various locations in the Lower Mainland. The Manager Injury Services will focus on managing a unit of adjusting staff in the investigation, evaluation, negotiation, and settlement of unrepresented and represented injury claims.
To be successful in this role, a demonstrated technical knowledge of Bodily Injury adjusting is ideal.
You will manage a talented team that is committed to operational excellence to make a real difference within the corporation. Other responsibilities include some but not all of the following;
Assist adjusters in file resolution for arbitrations, mediations, small claims court actions, settlement conferences, and instruct defence counsel in the handling of lawsuits;
Participate in resolving customer concerns, claims disputes, liability and coverage issues and legal defences;
Manage the day-to-day operations of the unit and communicate any corporate business objectives and operating goals to staff;
Provide leadership and maintains standards of performance by monitoring productivity, quality of file handling and severity control.
Knowledge of relevant acts, regulations, policies, and legal decisions pertaining to claims adjusting;
Several years of related/indirect work experience;
Your university degree and/or insurance designation has provided the foundation for your insurance industry;
Superb leadership and communication skills;
Strong ability to facilitate, collaborate and build consensus with direct reports and colleagues;
You must meet the provincially legislated requirements of the Criminal Records Review Act (CRRA).
Thank you to all applicants, however, only candidates who meet the requirements will be contacted for interviews.
As a valued member of the ICBC team, you will thrive in a performance-driven environment that emphasizes employee
leadership and accountability for delivering results. Anticipate a competitive salary, comprehensive benefits and a challenging work environment.
If you are ready to join a driven team, we would love to hear from you. Please submit your application online at www.icbc.com.
ICBC is a welcoming, equal opportunity employer, and invites applications from all qualified candidates.