Insurance is already part of everything you do.

Find your career in it.

candidate > job search > job search results > job details

job details


Desktop Adjuster



Company Information

About Cunningham Lindsey

Cunningham Lindsey is one of Canada's leading insurance services companies. Specializing in independent insurance claims adjusting, environmental remediation and loss management services, and our mission is to deliver customer satisfaction through responsive resolutions. 

Cunningham Lindsey is a great place to work! With over 80 offices across the country and 500+ employees delivering innovative products and services, we're in a great position to help you develop a happy and rewarding career with us.

We hope you'll be interested in joining our team. We work hard to recruit and retain talented, energetic and dedicated people with a diverse range of skills and experience. In return, we are committed to supporting our employees on their career paths. We strive to treat all employees with respect and support, encourage their ideas, and reward their successes.

Visit our website at to learn more about our company and culture!

Job Description

The desktop adjuster is responsible for handling the telephone adjudication of multi-line claims; including investigating and evaluating the claims for insurers or third parties, and negotiating settlement of the claims to the satisfaction of all parties. They will provide a consistently high level of customer service within a fast paced environment.


Principle duties and responsibilities

- Investigate, Negotiate and settle assigned claims while meeting company standards and quality

- Secure all required loss details and relevant information from insured's and third parties

- Determine coverage and validity of claims and communicates with insured and claimants; and prepares reports.

- Reviews and interprets policy wording to confirm and apply coverage of loss.

- Maintains accurate records based on company standards and procedures, using custom computer systems

- Identifies the need and co-ordination of task assignments utilizing field adjusters

- Accurately and efficiently manage the billing of assigned files, within specific timelines

- Maintains an excellent working relationship with existing clients to further develop business

- Committed to continuous education to keep up to date with industry and legislative issues and changes.

Qualification requirements

- Post-secondary education, insurance related

- Prior adjusting experience

- Bilingual, French and English

- Obtained or working towards a CIP certification would be an asset

- Licensed for personal and commercial lines

- Good communication skills

- Excellent telephone manner

- Proactive and positive approach to customer service

- Proven adjusting and negotiating skills

- Strong analytical skills as well as excellent organizational skills with the ability to prioritize

- Ability to comprehend and interpret policy wording

- Computer proficiency including office, outlook and web based applications



Contact Information

CUNNINGHAM LINDSEY CANADA CLAIMS SERVICES LTD.Chris Hemmerichchris.hemmerich@adp.com905-393-2323
Posting Date: 30-Nov-2016Insurance Permanent, Full-Time Open 1 ASAP
Share this Job

Email addresses won't be used for marketing purposes, they will only be used for sending this opportunity.