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Personal Insurance Account Manager



Company Information

HUB International is a leading North American insurance broker that provides a broad array of property and casualty, life and health, employee benefits, reinsurance, investment and risk management products and services through offices located in the US and Canada. From our business strategy to our charitable programs, we take a community-based approach.

Job Description

Position Overview:  


HUB International’s vision is to be the leading sales and service organization in the insurance industry.  HUB International Ontario, Gamble Insurance is currently hiring a passionate, motivated and customer focused, Personal Insurance Account Manager working out of our Chatham, ON office.  This role is responsible for a combination of service and sales functions with a dedicated team player attitude.  The successful individual reports directly to the Supervisor.


Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference. 



  • Provide clients with prompt, courteous and professional service
  • Resolve client concerns and complaints while ensuring that excellent service standards are met
  • Meet growth targets and sales goals
  • Analyze client coverage, exposures and loss experience to determine risk requirements
  • Prepare client pre-renewal and renewal packages, policies, submissions, binders, letters, summaries and invoices
  • Review policy documentation for accuracy and completeness
  • Identifying cross-selling and upselling opportunities
  • Effective management of workflow
  • Servicing Personal Insurance accounts as well as selling
  • Perform other responsibilities as assigned by manager


  • College Diploma or University Degree and/or equivalent work experience
  • 2-5 years of experience in Personal Insurance required
  • RIBO License
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Experience on EPIC or equivalent insurance broker management system
  • CIP/CAIB/CRM Designation completed or in progress an asset
  • Strong organizational, time and client management skills
  • Effective communication skills both written and verbal
  • Strong team player and ability to work independently
  • Proactive and customer focused approach
  • Knowledge of diverse insurance policies and emerging insurance trends
  • Resourceful researching skills 

Please apply directly to the role online:

Contact Information

Posting Date: 08-Dec-2016Insurance Permanent, Full-Time Open 1 ASAP
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