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Arthur J Gallagher Canada Limited

Client Service Broker - Commerical



Company Information

Founded in 1927, Arthur J. Gallagher & Co. is one of the largest risk management and insurance broking companies in the world. With its corporate headquarters in Itasca, Illinois, US, it employs over 19,000 insurance professionals globally serving clients in over 140 countries and has total revenues in excess of US$3.5 billion.  Internationally, AJG and stretches from the UK to Australia, from Canada to the Caribbean, and from Latin America to Asia.  Arthur J. Gallagher Canada Limited employs more than 800 people.

Our experienced practitioners take a resolutely hands-on approach, personally overseeing the service that you're given and doing everything they can to understand your business, your priorities and your wants and needs.   At Gallagher, we are proud of our ability to put our clients – not our products – at the center of our operations. We believe that we think and behave differently than other brokers because we know that brand names don’t deliver services – people do.

Job Description

Client Service Broker

We havea new job opening in our Commercial Department.It requires assistanceto Commercial Account Executives with respect to the book of business, provide serviceto clients and liaise with insurance companies.


Key Job Responsibilities

  • Handle day to day client servicing requirements and provide administrative support to new business production where applicable

  • Responsible for accuracy of policy documents and timely delivery of renewals

  • Perform the needed internal support for Producers, Accounting Department and others.

  • Handle day-to-day client file activity on behalf of the Commercial Service Team

  • Assist with reporting of claims and updating underwriting schedules

  • Keep up to date with markets and changing coverages within the industry.

  • Analyze client coverage, exposures and loss experience to determine risk requirements

  • Review of wordings and conduct wording comparisons

  • Do renewal comparison documents and participate in large account or stewardship reviews where necessary

  • Request premium finance options

  • Work with producers on cross selling opportunities and accessing resources within Gallagher

  • Adherence to internal Gallagher Compliance, i.e., internal audit and compliance to workflow

  • Participate in insurer networking events

  • Be familiar with Gallagher intranet website re resources and tools

  • Assist with marketing of account and negotiating with underwriters


Education and ExperienceRequirements

  • RIBO license required along with maintenance of continuing education hours

  • CRM, CAIB and CIP designations an asset

  • Minimum 5 years Commercial Insurance experience

  • Excellent communication and customer service skills

  • Great technical and negotiating skills with a strong attention to detail

  • Ability to prioritize work and meet deadlines

  • Able to work confidently in a fast-paced environment

  • Proficient with Microsoft Office, Outlook and EPIC

Contact Information

Arthur J Gallagher Canada
Posting Date: 29-Dec-2016Insurance Permanent, Full-Time Open 1 ASAP
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