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Peace Hills General Insurance Company

Bodily Injury Field Adjuster



Company Information

Peace Hills Insurance is a growing Canadian insurance company specializing in property and casualty insurance.  We have over 200 employees with branch offices in Edmonton, Calgary and Vancouver.  We are dedicated to providing the best customer service available.  Peace Hills Insurance prides itself on being a flexible, positive and rewarding place to work.


Company culture is what sets aside Peace Hills Insurance from our competitors. Our personality is reflected in our mission statement, corporate values and business ethics and is further exercised through the architecture of our office.  Visit

Job Description




We currently have an opening for a Bodily Injury Field Adjuster in our Northern Alberta Branch (the position is located in our Edmonton office). This role involves investigating, evaluating, negotiating and settling claims arising under the automobile policy. More specifically, the responsibilities would include the following:


The Role…

  • Confirm coverage is in place and applies to the reported claim
  • Meet in person with Insured(s), Claimants and, as permitted, plaintiffs
  • Determine ACV & replacement cost, where required
  • Obtain recorded statements
  • Attend loss location to secure photos and diagram
  • Verify entitlement of coverage
  • Explain coverage and claims process to Insured and claimants
  • Determine liability and subrogate where required
  • Collect and review documents and other relevant information.
  • Authorize direct billing for repairs.
  • Evaluate & assess Quantum
  • Set, evaluate, and maintain appropriate reserves
  • Verify amounts and issue payments on a timely basis
  • Correspond verbally and in writing with insured, service providers, third parties, and plaintiff counsel
  • Authorize direct billing for repairs and rentals
  • Negotiate settlement and disposal of salvage
  • Maintain & keep current file abeyances
  • Document all activity
  • Identify questionable claims and liaise with SIU
  • Liaise with brokers and underwriters
  • Perform task assignments for other staff members


We are Looking for Someone Who…

  • Has their CIP/FCIP designation or working towards same
  • Possesses 5 years of bodily injury claims adjusting experience along with a strong knowledge of insurance
  • Has excellent interpersonal verbal and written communication skills
  • Is able to negotiate, critically analyze and be decisive
  • Employs strong organizational and time-management skills
  • Maintains a high rate of accuracy and strong attention to detail
  • Holds a valid driver’s license with the ability to travel on a regular basis


Working at Peace Hills


Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.  Just a few of the ways we do this:

  • offering a compressed work week which allows for a day off every four weeks
  • 3 additional personal days (I Feel too Good to Work Days)
  • generous vacation entitlement


Along with a competitive base pay, our total compensation package includes:

  • a comprehensive benefit package including a flexible spending account
  • company and employee performance driven bonuses
  • defined contribution pension plan with 100% employer matching 
  • partial insurance reimbursement on your personal automobile and home insurance policies
  • educational assistance and designation bonuses


If you are interested in this great opportunity, submit your resume stating which position you are applying for to Peace Hills Insurance at  


We thank all applicants for their interest, however only those candidates shortlisted will be contacted.

Contact Information

Peace Hills General Insurance Company
Posting Date: 09-Jan-2017Insurance Permanent, Full-Time Open 1 ASAP
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