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Aviva Canada Inc

Licensed Insurance Professional(s) - RIBO


Moving to Markham1501018

Company Information

Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 4,000 employees, 27 locations across Canada and approximately 1,500 independent broker partners.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $6.5 million to over 222 charities and community groups nationwide.

For more information visit, our blog or our Twitter, Facebook and LinkedIn pages.

Job Description

We are seeking top talent for our Scottish & York and Traders companies, a career in insurance sales and service, connecting with our existing and new members. We have 4 positions available and provide 6 weeks of product, systems and process training.


Licensed Insurance Professionals are expected to handle objections and maximize the coverage offered while balancing the quality of the business and the long-term profitability of the organization.  It is of critical importance that the correct procedures and documentation practices are adhered to as will be assessed in underwriting evaluations.


  • Establish customer rapport through effective management of existing customer portfolios and potential customers.
  • Demonstrate effective sales skills through needs based selling and asking for the sale.
  • Effectively communicate by telephone to resolve issues, describe programs & services to customers and when appropriate, cross-sell and up-sell other Aviva products.
  • Determine customer needs and respond appropriately. Collect relevant information systematically and through probing questions to process inquiries quickly and accurately.
  • Conduct a full file review for underwriting quality and risk exposure for each customer contact..
  • Solidify customer relationships through retention efforts and follow through on commitments.
  • Influence customer loyalty through professionalism & courtesy while achieving brokerage standards for key performance indicators on a team & individual basis.
  • Obtain/solicit leads and cross-sell other lines of business to assist with customer loyalty and business retention.




  • 3 plus years of insurance industry experience
  • Sales effectiveness skills
  • Interactive communication skills
  • Written communication skills
  • Collaborative skills
  • Personal Lines Insurance product knowledge
  • Problem solving, analytical thinking
  • Personal Accountability
  • Bi-lingual French speaking would be an asset

RIBO license required


Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

Contact Information

Aviva Canada Inc
Audrey Brooks
Talent Acquisition Partner
Posting Date: 06-Mar-2017Insurance Permanent, Full-Time Open 4 ASAP
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