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Canada Cartage

Claims Administrator



Company Information


Canada Cartage is a leading national provider of customer-located, dedicated trucking services and warehouse solutions. The majority of Canada Cartage’s fleet and drivers are dedicated to specific customers and reside at their locations.

Since its founding in 1914, Canada Cartage has provided a complete range of transportation services, specializing in the provision of fully outsourced, customer-located, dedicated trucking services. Canada Cartage was one of the first carriers to offer this service to Canadian companies and is currently one of the largest in the country, supplying dedicated fleet solutions to many corporations, some for more than 50 years. Canada Cartage’s operations are located in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario and Quebec.

To be Canada’s most respected and trusted outsourced trucking fleet managers. Our customers can rely on us to represent them as well as they would represent themselves, demonstrating unparalleled dedication, accountability and leadership. They can count on us to manage—or co-manage—their fleets as if they were our own.

Job Description

Winnipeg Regional office located at 490 Lucas Avenue in Winnipeg is seeking candidates for the position of Claims Administrator


Reporting to the National Manager of Risk Management, the Claims Administrator is responsible for investigating and processing all company claims.


Duties and Responsibilities

  • Works with staff and management in Fleet and Maintenance Dept to coordinate repairs to damaged equipment.

  • Works with assigned independent and representatives from our insurance company on bringing claim to resolution.

  • Coordinates with repair facilities, recovery companies and branches on getting damaged equipment repaired and back into operations in a timely and efficient manner.

  • Negotiates, settles and resolves motor vehicle accident claims, cargo and property losses with customers and third parties.

  • Receives and reviews all incident reports and claim investigation material including Motor Accident Reports, Property Damage and Warehouse Exception reports.

  • Establishes and manages both hard copy and e-copy claim files with all documentation and investigation material housed in chronological order.

  • Coordinates and handles all internal claims investigations and communicates the findings internally and to the customer/vendor within a timely manner.

  • Administers the financial aspects of all claims including establishing claim reserves, internal cost allocation, processing loss payments and subrogation collection.

  • Perform duties in accordance with industry standards, regulations, corporate timelines, performance standards and workplace safety and health policies and procedures.


  • Completion of high school required

  • Completion of Post Secondary Business Administration or equivalent course required

  • Minimum 2 years experience handling auto and cargo losses

  • Proficient in Microsoft office products including excel, internet and database applications

  • Must be able to demonstrate active verbal and written communication skills

  • Must have a typing speed of over 40 WPM

  • Above average interpersonal skills

  • Excellent time management, prioritization, organizational and planning skills required

  • Ability to problem solve, self-motivated and work independently

  • Good negotiation skills and customer service focus

  • Experience working in claims or trucking considered an asset

  • Insurance Institute of Canada (CIP Program) designation considered asset



We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women

Contact Information

Canada Cartage
Posting Date: 15-Mar-2017Admin/Clerical/Customer Service Permanent, Full-Time Open 1 ASAP
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