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OTC Insurance Brokers Inc.

Commercial Lines Customer Service Representative

Canada-Nova Scotia-Dartmouth


Job Description

We are looking for a professional individual to provide the best service to our producers and clients. .

This individual will: 

  • Help to design, secure and deliver the best insurance program and provide professional expertise to our clients
  • Assist our client teams in preparing Submissions, Proposals and Binders using Power Broker and Policy Works software
  • Prepare documentation such as letters, certificates of insurance as required for our clients, insurers and other parties as well as assist in the implementation of form letters
  • Process endorsement changes and invoice transactions when necessary
  • Handle routine inquiries and facilitate endorsement requests
  • Ensure accurate processing of policy documentation such as renewals, new policies and endorsements
  • Provide our clients with prompt, courteous and professional service
  • Cross sell, upsell and write new business


  • Commercial Lines experience an asset
  • Have obtained or be enrolled in CAIB, CIP, CRM designation courses


  • A team player with a strong work ethic
  • Excellent organizational, interpersonal, written and oral communication skills
  • A strong attention to detail

Contact Information

OTC Insurance Brokers Inc.
Heather Sangster
Manager, Operations & Customer Service
902 481 0700
902 481 1812
Posting Date: 20-Mar-2017Admin/Clerical/Customer Service Permanent, Full-Time Open 1 ASAP
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