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CNA Canada

Underwriting Support Representative


Bay & Wellington1507708

Job Description

Reporting to the Operations Supervisor, the overall purpose and objective of this position is to provide centralized, high volume underwriting support for Underwriting Department (s) across Canada.  The successful candidate will be responsible for the following:      

Mid Term Change Endorsement Processing:

  • Use CCIS application to process mid-term change endorsements for One World Policies
  • Determine Premiums for mid-term change endorsements
  • Use Senator system to Book endorsement premium
  • Rush Requests completed within same business day
  • Manage endorsement requests through the public mail box to completion between Field offices and Operations
  • Upload emails and endorsement correspondence to eFile
  • Maintains endorsement count numbers under “15 day” turnaround timeframe
  • Ensures all PAE’s and task list items are completed for close off each month
  • Handle Endorsement premium discrepancy

Auto Processing:

  • Auto Endorsement Processing
  • Auto Rating; New and Renewal Policies
  • Code Auto Premium into Senator
  • Manually processing of Auto Garage Policies and Auto Endorsements
  • Auto Policy- manual amendments
  • Rush requests completed within same business day

The remaining responsibilities are as follows:

  • Issues policies and endorsements manually for Professional Liability, Management Liability, Information Risk, Advanced Medical Technologies, One World Miscellaneous.
  • Review and enter coverage information and limits into CCIS for New Business based on the broker submission
  • Set up and complete New Business, Renewal and Endorsements for Strata Condo Program in CCIS and Senator.

The successful candidate should possess the following skills and/or qualification:

  • A University/College diploma in Business Administration or a related field, and/or a minimum of 2 to 3 years customer service experience in an office environment
  • Commercial Insurance experience preferred

  • Must be detail oriented and able to work in a fast paced environment meeting specific deadlines, while demonstrating excellent time management skills

  • Strong communication  skills with the ability to convey technical issues in a clear, concise and effective manner

  • Excellent organizational and analytical skills including the ability to prioritize and coordinate multiple tasks

  • Strong computer skills including MS Office (Word, Excel) and other business related software

  • Ability to work both independently and within a team environment with minimal supervision

We thank all candidates for applying, however only those selected will be contacted.


Contact Information

CNA Canada
Maggie Fernandes
HR Business Partner
Posting Date: 20-Apr-2017Insurance Permanent, Full-Time Open 1 ASAP
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