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Commercial Lines Account Assistant


Cochrane Drive (407)5491-1522046

Company Information

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US.  Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Job Description

Overview of Position:

Hub International’s vision is to be the leading sales and service organization in the insurance industry.

Hub International continues to grow and we are currently looking for a Commercial Lines Account Assistant to support a busy Commercial Practice with account workflow to support the Healthcare book of business in Markham. This is an ideal role for an organized and customer focused individual with strong administrative support experience. This is a great opportunity to learn a specialized area and work with seasoned team of Brokers with a potential to grow into more progressive role in the practice.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Primary Responsibilities:

The Commercial Lines Account Assistant is an account support role providing top notch client service.  This role is ideal for someone who is highly organized with strong analytical and communication skills and the ability to meet often tight deadlines.  We are looking for a strong team player who can work in a fast paced environment and a quick learner.

This role provides support to an Account Manager and Account Associate in the Commercial Practice. The primary responsibilities include:

  • Execution of insurance certificates, binders, proposals, and processing of client documents i.e. endorsements and policies
  • Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences
  • Maintaining/updating Summary of Insurance (updating as policy changes occur and at renewal)
  • Answering client queries and communicating with insurance companies
  • Inputting data and setting up electronic client and prospect screens to Epic
  • Maintaining effective abeyance system
  • Maintaining filing system and set up of client files
  • Printing and distributing renewal list to Account Manager and Account Associate at least 90 days before renewal
  • Printing and distributing accounts receivable reports
  • Updating claims history on summaries

Qualifications and Experience

  • Post-Secondary Education or commensurate work experience;
  • RIBO License or in progress
  • 1-2 years of commercial insurance account experience desired
  • Proficient in Microsoft Office: Word, Excel, and Outlook;
  • Previous experience with insurance management systems i.e. Epic, TAM etc.
  • Strong organizational, time and client management skills
  • Effective communication skills: verbal and written
  • Strong team player
  • Proactive and customer focused approach
  • Strong initiative and follow up skills



Core Values:

Entrepreneurship encouraging innovation and educate risk taking   

Balance  balancing corporate duty with personal growth             

Integrity  doing things right every time                   

Teamwork  working together to maximize results                                                                          

Discipline  focused on goals                                                                                                  

Accountability  measure and take responsibility for outcomes                      

Service  serving customers, communities, and colleagues

 Please apply online:

Posting Date: 05-Jul-2017Insurance Permanent, Full-Time Open 1 ASAP
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