Insurance is already part of everything you do.

Find your career in it.

candidate > job search > job search results > job details

job details

The Wawanesa Mutual Insurance Company

Senior Accident Benefits Field Representative

Canada-Ontario-North York


Company Information

The Wawanesa Mutual Insurance Company was established in 1896, in the small village of Wawanesa Manitoba. The venture began small, but quickly picked up speed as more policies were written. By 1960, The Wawanesa Life Insurance Company was established, and operations expanded to various provinces across Canada. Today, we conduct business all across Canada, California, and Oregon, and offer an assortment of property, auto, commercial, and life products. Our combined assets total more than 5 billion, and our annual premiums exceed 2 billion. As a policyholder owned company we offer great stability, lots of opportunity for growth, and most importantly a work environment that is respectful, challenging and rewarding. We provide our employees with fully competitive compensation packages that include competitive salaries, profit sharing plan, education assistance, and extended health benefits. We are always looking for new talent, and are looking forward to hearing from you!

Job Description


The Accident Benefits Field Representative Sr. contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the adjustment of large, complex injury claims.  Daily travel is required.  Company car provided.


  • Provide exceptional customer service
  • Interpret policy wordings , determine policy coverage and ensure appropriate reserving
  • Investigate and manage first party injury claims in person
  • Coordinate services with vendors and service providers
  • Liaise with doctors , lawyers, rehabilitation specialists and claimants
  • Adjust claims from inception to completion in a proactive manner
  • Provide technical advice and guidance to junior staff
  • Remain up-to-date with legislative changes and trends in the insurance industry
  • Maintain accurate records based on company standards and policies within the claims system
  • Perform other duties as assigned


  • 5+ years Accident Benefits Road adjusting experience
  • Chartered Insurance Professional Designation, or near completion
  • Excellent knowledge of medical and legal terminology
  • Effective customer service skills including empathy and concern for our customers
  • Excellent communication skills, both written and oral
  • Excellent investigative and analytical skills
  • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
  • Detail oriented with a critical degree of accuracy regarding data entry
  • Excellent negotiation skills
  • Valid driver license with acceptable driving record
  • College/University degree preferred


Accomodations are available upon request.

Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with competitive compensation packages (salaries, profit sharing, benefits and a defined benefit pension plan). This is a full-time, permanent position (37.50 hours per week) located in our Toronto office.  The benefit package is comprehensive and far ranging, including Extended Health, Dental, Life, AD&D and LTD, depending on experience.  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets. 

Join a Canadian success story!  Consider this Toronto based opportunity!

Contact Information

The Wawanesa Mutual Insurance Company
Posting Date: 02-Aug-2017Insurance Permanent, Full-Time Open 1 ASAP
Share this Job

Email addresses won't be used for marketing purposes, they will only be used for sending this opportunity.