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Allstate Canada

Senior Property Field Claim Specialist


Posted Jan 021499946

Company Information

Allstate Insurance Company of Canada is one of the country's leading producers and distributors of home and auto insurance products, serving Canadians since 1953. The company strives to keep its customers in "Good Hands®" as well as its employees, and has been listed four years in a row on the Best Employers in Canada list. Allstate Canada is committed to making a positive difference in the communities in which it operates and has partnered with organizations such as MADD Canada, United Way and Junior Achievement. To learn more about Allstate Canada, visit

Job Description

Reporting to the Manager, Property Claims in Alberta, the Senior Property Field Claim Specialist will be responsible to investigate, assess and settle property claims for Allstate Insurance Company of Canada in the Edmonton region with the possibility of supporting the Calgary region as well.  This position will work remotely from a home office or you can do a combined flexible schedule working out of our Pembridge Office in Edmonton. 

Specific accountabilities include:

  • Investigate and settle property claims throughout the Edmonton region;

  • Interpret insurance policy wordings as well as determine policy coverage and reserves;

  • Investigate and analyze the clientele’s coverage;

  • Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;

  • Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;

  • Advise distribution partner on possible coverage opportunities if applicable;

  • Other tasks as required.

Qualifications & Experience:

  • A minimum 5 years experience adjusting property claims or working in a relevant property claims role;

  • Completion of CIP designation or desire to obtain is preferred;

  • Experience working with auto and property estimating programs such as Symbility and/or Exactimate is preferred;

  • Experience adjusting auto claims would be considered an asset;

  • Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset;

  • Strong time management skills and the ability to work in  a fast paced environment are required for this role;

  • Strong verbal and written communication skills with a commitment to providing outstanding customer service;

  • Highly motivated and able to work well independently.

At Allstate, we pride ourselves on promoting from within and working with you to support your Career Development plan to reach your professional and educational goals. Our employees are committed to helping others, like to make things happen and love learning and growing. If that sounds like you, talk to us today about joining the Good Hands Network.

We’re proud to have made Aon Hewitt’s 2018 list of the

Best Employers in Canada!

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

Contact Information

Allstate Canada
Amber Nixon