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Customer Service Representative (Admin.Support)

Canada-British Columbia-Vancouver

Posted 13 Days Ago1550332

Company Information

HSB BI&I is a leader in providing specialized equipment breakdown insurance.  We provide insurance and reinsurance to Canadian and global businesses through our coast to coast network of offices, 4,000 independent insurance brokers and over 50 major insurance companies.  HSB BI&I is a member of the Hartford Steam Boiler Group and part of the global Munich Re Group of Companies.

  • We have over 140 years of experience and through our modern systems and practices remain unsurpassed in meeting our customers’ needs.
  • You can become an expert in your field while enjoying a healthy work/life balance and a collaborative, friendly atmosphere in our offices.

We invite you to learn more about us at our website:


Job Description

Primary Objectives:

To input, process and produce various policy documents from marketing and underwriting departments with accuracy and timeliness and provide customer service to both internal and external customers.

This position is located in our Vancouver Branch Office in Vancouver, BC. 


  • Secondary school education plus 1-3 years of business experience preferred.
  • Solid general computer skills.
  • Good mathematical skills and attention to detail a must.
  • Good memory and concentration ability.
  • Good communication and organization skills.
  • Able to work independently.
  • Previous experience in the insurance industry preferred.

Creating and maintaining a work environment that promotes respect, diversity and dignity is important to us. We strive for equality in our workplace, to eliminate employment barriers, and promote a workplace based on principles which align with our company values and promote positive employee practices. Candidates requiring accommodation during any stage of our selection process should advise us of this; we will strive to work with individuals to find a suitable means to meet their needs. 

If you are interested in applying for this position, please quote Job Reference CSRV1017-IIC and send a covering letter along with a resume to:

We thank all candidates for their interest; however only those selected for interview will be contacted

Contact Information