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The Guarantee Company of North America

Claims Adjuster, Physical Damage, Personal Lines

Canada-Ontario-North York

Posted Jan 2317G.082-1557488

Company Information

Now in our 146th year in providing risk solutions, The Guarantee Company of North America (The Guarantee) continues to be a recognized leader in surety and specialty insurance across North America. With a longstanding history in the insurance industry that demonstrates our strength and stability, we continuously strive ahead by developing flexible and innovative specialty insurance solutions for our broker partners and, in turn, their clients. 

Job Description

Job Summary:   

The successful candidate will be responsible to ensure all Automobile Physical Damage claims are adjusted promptly and professionally, while providing exceptional expertise and service to our brokers and clients. This individual will investigate, negotiate and settle claims across Canada in compliance with Automobile Claims Protocols. You will determine appropriate loss reserves for each claim, interpret and explain policy wordings to brokers and clients and make contact with third parties such as legal representatives, police and engineers in order to complete a full investigation. This individual will use their experience to recognize and investigate potential insurance fraud, as well as recovery and salvage opportunities. He/she will have the opportunity to participate in Claims Department meetings, assist in the development of guidelines and protocols and identify key trends related to risk management.


  • 4+ years of relevant Claims experience
  • College diploma or University Degree or equivalent
  • CIP or working towards would be an asset
  • Excellent organizational abilities
  • Strong oral and written communication skills
  • Innovative, creative and results oriented
  • Exceptional customer service skills
  • Attention to detail is essential
  • Valid driver’s license and insurance is an asset
  • This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.


Contact Information

The Guarantee Company of North America