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XN Financial Services (Canada) Inc.



Posted Jan 241557692

Company Information

XN Financial Services (Canada) Inc. is part of the Henner Group, a global leader in the insurance industry. We are now one of the world’s largest companies specializing in expatriate insurance, administrative platforms for healthcare products and property and casualty solutions.  Read more at

Job Description

The successful candidate is an experienced Claims Adjuster, reporting to the Claims Manager. He/She will be responsible for evaluating claims and interpreting insurance policies to negotiate and settle claims in a concise and timely fashion. 

The Claims Adjuster also actively seeks and suggests improvements to existing processes, to strategically contribute to strengthen our claims capabilities and clients’ experiences.


  • Investigate claims against insurance coverage.
  • Ensure that all required forms and documents are completed.
  • Negotiate claim settlements in a concise and timely fashion.
  • Calculate and issue claims payment within line of authority.
  • Maintain claim records and files in accordance with corporate standards.
  • Recognize, determine and pursue subrogation and salvage opportunities when applicable.
  • Develop and maintain relationships with our partners.
  • Acquire new information from industry sources and propose ideas for process improvement and efficiency.
  • Participate in the team’s development via knowledge sharing and offering assistance.


  • Active listening skills.
  • Strong communication and interpersonal skills.
  • Customer service oriented.
  • Excellent negotiations, investigative and analytical skills.
  • Proactive, detail oriented and quality focused.
  • Ability to work independently and as part of a team.
  • Strong time management and organizational skills.
  • Ability to interpret policy wordings.
  • Ability to set priorities, solve problems, and be resourceful.


  • Minimum 3 years’ of technical experience in the claims field (either Examiner or Adjuster experience).
  • Minimum college degree or have insurance work experience and or vocational training.
  • Savvy with the Microsoft Office Suite. Minimum Intermediate user.


  • Experience in Lloyd’s market.
  • Experience in handling household goods moving insurance claims.
  • Understanding of insurance policies, legislations and regulations.
  • CIP designation or currently enrolled in institute courses to obtain CIP.
  • RIBO License.
  • Ability to speak and correspond in French.

Contact Information

XN Financial Services (Canada) Inc.
Doreena Sophie
Counselor, Human Capital