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Union Power Insurance Brokers

Customer Service Representative


Posted Feb 161561132

Company Information

Why Join Our Team?

We are the fastest growing insurance brokerage in all of Ontario. We offer a competitive salary plus commission, Group benefits plan (health & dental), generous paid vacation & sick days, education reimbursement, and a friendly/easy-going work environment. 

Job Description


  • Provide prompt and effective customer service to personal lines clients via inbound calls and email inquiries
  • Offer claims counselling
  • Cross selling and upselling policies for existing clients. Ensure proper coverage is provided based on client’s needs
  • Quote new business opportunities
  • Detailed documentation in broker management and insurance company systems


  • Minimum 3 years insurance experience
  • RIBO License required
  • Other industry qualifications such as CIP & CAIB would be considered an asset
  • Experience with Sig, Applied Rating Services, AS400, and other company portals an asset
  • Strong verbal and written skills
  • Effective organization, time management, and multi-tasking skills 

Contact Information

Union Power Insurance Brokers
Erin Forrest
Manager, Customer Service