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Government of Alberta

Automobile Adjuster & Property Loss Examiner


Posted 22 Days Ago1047447-1562964

Job Description

Program Services 3


Alberta Treasury Board and Finance, Edmonton. In the Treasury and Risk Management Division - Risk Management and Insurance (RMI), administers a program to minimize the cost of accidental loss or damage arising from automobile and property losses. We do this through a combination of programs to identify, assess, and control preventable losses.


RMI manages the claims settlement process and uses the Alberta Risk Management Fund, and where appropriate, purchases excess commercial insurance to pay for losses.


RMI serves all government ministries and agencies as well as other bodies identified in the Financial Administration Act (FAA) and FAA regulations.


For further information about Treasury Board and Finance, see our website at


Looking for a career where you can help the government minimize the cost of accidental loss or damage arising from our automobile fleet and small commercial property losses.


Reporting to the Director, Claims Management; the Automobile Telephone Adjuster and small commercial Property Examiner is accountable for the direct handling and adjustment of automobile losses and examining small commercial property losses. The primary focus of this position is to direct handle/adjust approximately 850 automobile first party and third-party claims per year. This position is responsible for all aspects of telephone adjusting automobile claims, including investigating, assessment of liability according to tort law, and negotiating settlement, total losses and subrogation. In addition, on small commercial property losses this position must work closely with independent adjusters, to determine the scope of damage and to ensure that repairs are carried out in a cost-effective and timely manner, with minimal disruption to participants.


Proper reserving practices, payment recommendations and documentation to file are required, utilizing Risk Management software and Microsoft Office.

Works with the various participant ministries considering their interests and interests of other parties within the provisions of the Financial Administration Act and Regulations.


As a member of the team, you will contribute to the planning, implementation and achievement of organizational goals, including advising and liaising with Risk Analysts in loss reduction and prevention.


Must have strong adjusting experience with direct handling of all aspects of automobile claims and small commercial property losses.


To be successful in this role, you will provide quality service by enhancing claims results by utilizing effective verbal and written communication skills as well as interpersonal skills in dealing with the general public, staff, program participants, legal counsel and service providers.


Salary: $2,588.03 - $3,394.66 bi-weekly ($67,548 - $88,601 annually). Closing Date: March 13, 2018. Job ID #1047447


Qualifications: University degree or CIP or FCIP designation or working towards or equivalent experience. 5 to 7 years minimum claims adjusting experience in automobile and property claims. Experience with computerized claims handling systems, including Microsoft Word and Excel.


Competencies are behaviors that are essential to reach our goals in serving Albertans, and the foundation for our talent management programs, including hiring decisions. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies:


In this role, you will contribute to our team by demonstrating the following behavioral competencies:


Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.


Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.


Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.


Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.


Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind.


Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.


The Alberta Public Service is a great place to work!


What we offer:

  • Comprehensive benefits plan:

  • Pension plan:
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • Accessible career consulting services


Tips on Applying on Alberta Government Jobs see here:


Interviews are scheduled to begin approximately the week of March 19, 2018.


Final Candidates for this position will be asked to undergo a security screening. This competition may be used to fill current and future vacancies at equal or lesser classifications across the Government of Alberta.


Please apply online via, as applicants who apply online will be able to track the status of this competition. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.


Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file. Please ensure that this document is saved using the naming convention of your last then first name followed by the seven-digit Job Opening ID number (Smith,Joe_XXXXXXX).


It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) -

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.


Position Profile


We thank all applicants for their interest. All applications will be reviewed to determine which candidates' education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.


Are you ready to apply for a new position? Is your resume tailored to the job you're applying for? Do you need assistance to prepare for the interview? Career Services can help! Internal TBF Ministry employees are asked to connect with Laimons Plumite by sending an email to:


If you require any further information on this job posting, please contact: Allison Higgins, Human Resource Consultant, Treasury Board and Finance. Phone: (780) 427-3070. If this competition is closed as per the closing date noted above, please continue to check

Contact Information

Government of Alberta