Monitor email recipient engagement (opens/clicks/webpage views) using Act-On Marketing Automation software to make timely and informed outbound follow-up calls.

Ongoing training and development opportunities. Serve as the primary point of contact for customer inquiries, providing prompt and professional assistance via…

As a Customer Service Representative, you will be responsible for addressing customer inquiries and resolving complaints via phone, email, and chat.

As a member of our dynamic team, this role is accountable for providing outstanding customer service and support by resolving telephone inquiries in our inbound…

Answer incoming phone calls in a positive, courteous, and respectful manner. Will act as the first point of contact with customers for post-sale or order…

Job Summary: The Customer Service Representative is responsible for handling incoming customer inquiries via phone, email, or chat and resolving customer issues…

We provide a full training program to teach you what you need to know; so, whether you are well-seasoned or just starting out, you will have the resources…

Assist all customers through inbound calls, emails, and/or chats. Be an active listener and help resolve customer inquiries.

Answering phone calls and emails for existing and new customers, directing calls and recording information into CRM and other software as needed.

We are a 20+ person, 8-year old, Shopify Expert digital marketing agency based in Toronto, with team members across Canada, that does everything related to…

Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and…

We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. Trip incentives (to visit child sponsor communities…

Commit to skill development through weekly practice/coaching sessions that are customized to improve their current skill set.

Provide a positive, professional first impression of the company by employing excellent customer service skills while handling a high volume of calls.

Advise travel agencies and/or customers of options on files affected by hurricanes/ IROPS and ensure follow-up. Customer service and financial impact.

Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to…

Under the direction of a Supervisor, answer incoming Customer Care calls in regards to pharmaceutical manufacturer’s co pay savings card programs.

Answering the above customer care calls or chats for any customers who may be looking to place an order, track an order, adjust an order, confirm their order or…

Responsible for coordinating order entry functions, order confirmations and delivery dates with customers and shipping dept.

Process orders and prepare correspondence to fulfill customer needs. Data entry / work with spreadsheets and our warehouse management system.

This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions…

A cash employee referral program. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.