Job description:
We are looking for an outgoing and positive customer assistant to join our growing team. In this role you will be responsible for answering incoming calls, assisting customers with questions and department transfers, and assisting our sales team with their revenue goals. Candidates should possess a friendly demeanor, an energetic and motivated work ethic, and the ability to work well within a team environment.
Customer Assistant Duties and Responsibilities
Duties:
- Provide excellent customer service by assisting customers with their inquiries, concerns, and requests.
- Assist customers in finding products and making purchasing decisions.
- Process customer transactions accurately and efficiently.
- Maintain a clean and organized work area.
- Stock shelves and ensure products are properly displayed.
- Collaborate with team members to achieve sales goals and provide a positive shopping experience for customers.
Requirements:
- Fluent in Spanish (written and verbal communication skills).
- Previous customer service experience is preferred but not required.
- Strong interpersonal skills and the ability to effectively communicate with customers.
- Excellent problem-solving skills and the ability to handle customer complaints or issues with empathy and professionalism.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
We offer competitive pay, flexible scheduling, and opportunities for growth within the company. If you are a friendly, customer-focused individual who enjoys working in a team-oriented environment, we would love to hear from you.
To apply, please submit your resume and cover letter highlighting your relevant experience and language proficiency.
Job Type: Full-time
Salary: $48,542.10-$69,938.67 per year
Benefits:
Schedule:
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Ability to commute/relocate:
- Edmonton, AB T5J 0A1: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
