Housekeeper/Hotel Service Worker Positions
*Please apply with your resume and the position title you are interested in applying for*
We are currently recruiting 30 Seasonal Hotel Service Workers and 70 Seasonal Housekeepers.
Why Work for Us?
· Dynamic, friendly and inspiring workplace environment
· Competitive salary
· Development and training opportunities
· Wellness initiatives and a respectful work environment
· Opportunity to work in a variety of Residence Environments on Campus
· Flexible working schedule
· Strong sustainability values and practices
Are you detailed, energetic, friendly and interested in providing exceptional cleaning and customer service? If so please consider joining our talented team of Hotel Service workers and Housekeepers at The University of British Columbia. UBC is consistently voted one of BC’s top employers and offers a dynamic workplace culture, great pay and benefits, and room to grow.
Position start date: April 18, 2023
Position end date: either Aug 31 or Sept 30 2023 dependent on position
Salary: $20.66 -$22.00/hour (Positions/rates are dependent upon experience)
Availability – Successful candidates must be available to work up to 37.5hours per week, including available evenings, weekends and holidays.
Vacation – Vacation approvals during these seasonal appointments will be limited and based on operational needs and seniority.
About Conferences and Accommodations/Housing:
UBC Conferences and Accommodations department hosts thousands of guests from around the world at our impressive conference venues. We also own and operate a hotel called the West Coast Suites year round at UBC. During the summer months, we convert some of our Residences to Hotels and we need Hotel Service Workers to participate as members of the housekeeping unit in carrying out hotel cleaning services in these spaces for our conference guests.
Hotel Service Workers:
Hotel Service Worker Salary: $22.00/hour
Work Performed
· Acts as a key point of contact for addressing guest requests and problems. Demonstrates a high level of customer service etiquette, judgement, special hotel protocols and skills.
· Anticipates and identifies guest needs, takes ownership of guest requests, and liaises with different parties to recommend actions and ensure follow up according to the hotel protocols.
· Ensures all guests are welcomed and served in a courteous and professional manner executing all elements of the hotel's protocols during the process.
· Carries out guest room service duties, such as, making and remaking beds, changing linen and returning soiled or clean linen to designated areas; replenishing supplies of soap, toilet paper, toweling, linen and other housekeeping items, collecting waste and removing to designated areas; rearranging furnishings and moving small furniture items within the confines of the suite or floor.
· Carries out a variety of cleaning duties, such as, dusting, mopping, sweeping, vacuuming and washing of walls, floors, glass, stairwells, shower stalls, bath tubs, sinks, counter tops, cupboards, cabinets, urinals, appliances, vent exteriors, furniture and carpets, in designated areas, as assigned.
· Monitors hotel property and grounds, including inspecting the rooms, building and grounds for hazards; watching for unusual problems that may endanger guests or property and report maintenance concerns, security breaches or risks to appropriate authorities.
· Performs minor maintenance and repairs including such tasks as hanging drapes and blinds, changing light bulbs, replacing door stops, unplugging toilets, removing broken glass from windows, removing and cleaning light fixtures, etc.
· Reports maintenance requirements and repairs and turns in lost and found items to supervisor.
· Ensures that the workplace is safe and follows safe work practices
Qualifications
High School graduation. 1 year relevant experience the equivalent combination of education and experience. Previous housekeeping experience working in Hotels preferred.
Housekeepers:
Housekeeper Salary: $20.66/hour
Work Performed
· Carries out a variety of cleaning duties, such as, dusting, mopping, sweeping, vacuuming and washing of walls, floors, glass, stairwells, shower stalls, bath tubs, sinks, counter tops, cupboards, cabinets, urinals, appliances, vent exteriors, furniture and carpets, in designated areas, as assigned.
· Carries out room upkeep related duties, such as, replenishing supplies of soap, toilet paper, toweling, linen and other housekeeping items, collecting waste and removing to designated areas; rearranging furnishings and moving small furniture items within the confines of the suite or floor; making and remaking beds, changing linen and returning soiled or clean linen to designated areas.
· Reports maintenance requirements and repairs and turns in lost and found items to supervisor.
· Ensures that the workplace is safe and follows safe work practices.
Qualifications
Completion of Grade 10. One year relevant experience or the equivalent combination of education and experience. Preferred experience in institutional janitorial work or hotel experience. General knowledge of cleaning rules and regulations, security and safety policies and procedures. Ability to meet physical requirements involving considerable walking, stair climbing and repetitive manual work. Bondable and able to follow verbal and written instructions. Ability to work independently or as part of a team. Available to work weekends and evenings, if required.
To learn more about Student Housing and Community Services visit http://www.housing.ubc.ca/ or Conferences and Accommodations http://ubcconferences.com/
You can also check out the Residence Map http://vancouver.housing.ubc.ca/getting-started/residence-map/ to see where our buildings are located on campus.
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 5 months
Part-time hours: 37.5 per week
Salary: $20.66-$22.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Thunderbird, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Cleaning: 1 year (preferred)
Work Location: In person
Expected start date: 2023-04-18
