Responsibilities:
- Interact with all customers in a friendly and courteous manner
- Must be able and willing to receive a high amount of inbound calls
- Perform a variety of tasks associated with customer and client services
- Thorough documentation of all contacts within the customer management system
- Handle interactions via phone, chat, or email
- Understand and adhere to all rules of conduct
Qualifications:
- High School Diploma or combination of education and experience
- High-speed internet connection (if working remotely)
- Excellent verbal and written communication skills
- Basic understanding of windows base systems
- Ability to read, understand, and follow oral and written instructions
- Strong attention to detail
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: $19.80-$25.50 per hour
Benefits:
- Company pension
- Dental care
- Life insurance
- Paid time off
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
