About us
4Seaons HVAC Solutions is the fastest-growing high-rise HVAC service provider in the GTA, with the highest customer ratings.
We are professional, agile, and innovative and aim to provide exceptional customer experience while committing to nurturing our growing team.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Supportive community
- A chance to work with the greatest developers, property management companies and homeowners.
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about our products and services. The ideal candidate will have strong communication skills, a commitment to providing exceptional customer service, and the ability to stay organized in a fast-paced environment.
Responsibilities:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues in a timely manner.
- Maintain customer records and accounts.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction.
- Be knowledgeable about the company's products and services.
Job Type: Full-time
Salary: $20.00-$24.87 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- North York, ON M3N 2Z4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (required)
Work Location: In person
