The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA’s actions in support of Employment Equity (EE), diversity and inclusion, and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EE Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE staffing requirement in this process. Also, ensure that you have provided consent in the EE staffing questionnaire for your EE information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA’s National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.
- Provide the administrative support services for a directorate, division, or manager.
- Review, and direct enquiries or issues to the appropriate area for resolution.
- Prepare and track documentation related to human resources, financial, or administration requests.
- Organize and maintain the manager's agenda, meetings, conferences and travel schedules.
- Coordinate and attend various meetings and document proceedings.
To obtain a copy of the complete work description please contact the email listed at the bottom of this notice.
The pool established from this staffing process may be used to staff similar positions in any CRA office located within the Western Region.
Who can apply
Persons living in Canada and Canadian citizens and permanent residents living abroad
AND eligible veterans and Canadian Armed Forces members
AND individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
In the case of candidates previously terminated or rejected on probation from positions within the CRA, please note that additional verifications will be conducted. Based on the reasons for termination or rejection, an applicant may not be considered further in the staffing process/considered for appointment, as they may be deemed to not meet one or more of the staffing requirements.
Please note that this process will be used to primarily staff positions in Calgary, Edmonton, Red Deer and Lethbridge. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.
We may give preference to the first 75 candidates who meet the staffing requirements to apply. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.
Essential staffing requirements
To be eligible, you must meet the following requirements.
- Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
CRA will accept foreign credentials as long as they are considered acceptable by a recognized Canadian educational institution. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate. For more information, you may refer to the Canadian Information Centre of International Credentials (http://www.cicic.ca).
Note: You must upload your essential education credentials in the EDUCATION SECTION of your Candidate Profile, demonstrating that you meet the essential education requirements for the position(s) being staffed. This proof may include a copy of your secondary school transcript; secondary school diploma; secondary school equivalence test; or degree, applied degree or diploma from a recognized post-secondary institution. If your education credentials are not uploaded, your application may not be considered further.
You must demonstrate that you meet all of the following experience factors:
- Experience using all of the following Microsoft Office applications:
- Microsoft Outlook (may include but is not limited to email, calendar, and producing correspondence)
- Microsoft Excel (may include but is not limited to transferring/entering data and spreadsheets)
- Microsoft Word (may include but is not limited to transferring/entering data, producing correspondence, and documents)
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
The essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions. Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions.
- Reference Check
- Effective Interpersonal Skills
- Organizational Fit
- Ability to verbally communicate effectively in English
- Performance validation
- Related work experience
- Budgetary considerations
- Duration of appointment
- Start date
- Minimize business disruption
- Employment Equity
You will be notified in advance of any asset requirements to be evaluated.
Conditions of employment
- Reliability/Security: Reliability Status
This position requires the work being conducted in the office (i.e. cannot be performed remotely). This may change depending on the job requirements at the time of hiring.
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.