Senior Human Resources Business Partner
Halifax, Canada
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.
The Citco HR function comprises of these five teams that collaborate to support business operations: Talent Acquisition, Learning & Development, Rewards & Retention, Business Excellence and HR Business Partners. Citco recently launched a centralized HR Shared Service model whereby our MyHR team (Business Excellence) is the first point of contact for many HR inquiries.
This opportunity is within the HR Business Partners team. Our core function is to understand our clients’ needs, consult on possible solutions, develop those solutions and deliver them at scale. Our goal is to service our Citco Group of Companies and help the business to succeed in client service excellence. As a valuable member of our talented team, you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.
Reporting to the Senior Vice President of Human Resources, the Senior Human Resources Business Partner will be responsible for being the main point of contact on behalf of HR in supporting client groups primarily in the Halifax office and potentially some in the Toronto offices. The successful candidate will consult on and bring forward suggestions and strategies that support the people aspects of business objectives. As a member of the HR Business Partners team, other key components of the role will be to review and implement processes and policies, identify efficiencies, risks and downstream impacts to processes, support the continued transition of administrative items to the MyHR team, analyze data/reports, and evaluate/execute initiatives that support key business objectives. The ability to collaborate, take initiative, adapt and prioritize effectively in a fast-paced environment will be essential to your success in this role.
Your Role:
- You will partner and collaborate with the Citco HR community and your business groups to ensure people strategies are effectively implemented and supported.
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Provide accessible and visible support and guidance to management and employees in many areas of Human Resources
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Ensure successful resolution of Employee Relations issues, which could include: investigations, absence management, coaching, policy identification and external legal consultation
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Support and coordinate Performance Management processes, which could include: facilitating calibration, supporting the performance review process, talent reviews and supporting progressive discipline processes
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Implement HR initiatives in support of Citco’s business and strategic plans
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Consult HR metrics and data and use the analysis to drive conversations and initiatives with the business
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Maintain oversight of risk, ensure appropriate HR protocols are followed and monitor areas of exposure
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Conduct project management, process improvement and change management activities in line with HR initiative implementation
About You:
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You have a post-secondary education in Human Resource Management or equivalent.
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Minimum of 10 years progressive experience in HR
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Experience working in a COE model is an asset
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Demonstrated experience across the spectrum of Human Resources (employee relations, performance management, compensation and benefits) as well as experience working on HR projects and initiatives
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Process-oriented mind and strong technical capabilities
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Project management and process improvement experience is a strong asset
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In-depth knowledge of Ontario’s provincial and federal employment laws and policies; knowledge of Nova Scotia’s provincial employment laws is an asset
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Excellent interpersonal and communication skills
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Prioritize collaboration, accountability and positivity in your interactions
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Proven judgment and decision making ability
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Ability to work independently with a high level of energy, creativity and independent thinking
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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