Welcome! - Banff Park Lodge collection of hotels operates 3 properties - Banff Park Lodge Resort Hotel & Conference Center, Bow View Lodge, and Peaks Hotel & Suites - all with an ideal location, steps away from lively downtown Banff on one side and from peaceful, glacier-fed Bow River on the other.
Our company boasts two restaurants, La Terrazza Fine Dining and Crave Mountain Grill.
Thank you for your interest in joining our team as a Food & Beverage Server, a team which works to create the best experiences for our guests and fellow staff.
We are proud to say that we are a Bow Valley Workplace Inclusion Charter Signatory and we welcome people of all lifestyles, origins, beliefs and other.
Employee Incentives:
- Staff accommodation starting from $8.00/day (based on availability)
- Term bonus after 6 months of employment
- Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
- Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
- Staff Cafeteria on site offering meals for $2.37; certain items available free of charge 24/7
- Canoe Club corporate pass
- Ski Pass subsidy available, receive a return of 50%, up to $500; payroll deduction available
Duties Include (but are not limited to):
- Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
- To have full knowledge of all food and beverage menus in the La Terrazza Lounge & Dining Room and all other special promotions in the hotel
- Serve, clear and re-set tables in a timely manner and assist with in room dining orders
- Maintain a clean and well stocked environment for our guests
- Handle guest concerns and react quickly and professionally
- Operate all equipment used in La Terrazza in a safe and proper manner
- Follow all safety and sanitation policies when handling food and beverage
- Demonstrate a complete understanding of the restaurant policies, procedures and service standards
- Be familiar with and actively participate in emergency, safety and security procedures
- Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
- Utilize the environmental mission statement as a guideline for all operations
- Follow hotel's telephone etiquette standards
- Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling
- Other duties as assigned
Ideal Candidate:
- At least 1 year of previous Fine Dining Food & Beverage experience required
- Working knowledge of Point of Sale System preferred
- Strong interpersonal and problem solving abilities
- Energetic, enthusiastic, self-motivated and a charismatic team player
- Proficient in the English language, second language is an asset
- Ability to work well under pressure in a fast paced environment
- Must be flexible in terms of working hours
Job Type: Full-time
Salary: $15.00-$15.75 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
Flexible Language Requirement:
Schedule:
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Application question(s):
- When is your available start date?
- Please state your pronoun (optional)
- We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments.
Experience:
- Fine Dining: 1 year (required)
Licence/Certification:
- Pro Serve, Smart Serve (to be transferred to Pro Serve (preferred)
Work Location: In person
