Looking to hire a Medical Receptionist/ Office administrator to join our team at Tottenham Diagnostic Imaging. Casual, part-time and full-time positions available. Looking for a candidate to provide exemplary customer service with patients and clients in person and over the phone.
DUTIES AND RESPONSIBILITIES:
Technical
·Greet patients & collect billing information
· Input patient information into Velox system, check valid Health card number.
· Collect monies for 'pay direct' billing & provide receipts
· Obtain previous reports to be given to technologists with requisition
· Assist with filing and purging responsibilities
· Make bookings according to guidelines & provide preparation instructions
· Ensure confidentiality
· Follow-up on any missing information. Ex: missing doctor billing number, fax or telephone number.
· Redirect phone calls to appropriate parties
· Record verbal orders
· Provide verbal and faxed reports
· Follow up on OHIP rejects
Customer Service/Problem Solving
·Ensure that duties and responsibilities are prioritized and handled with accuracy and speed in order to effectively meet clients' needs
· Promote a positive image of them selves
· Interact with internal and external clients in a professional manner
· Assume responsibility for handling requests and inquiries
· Utilize effective problem solving techniques
· Maintain professional appearance and conduct
·Comply with all relevant safety regulations (i.e. - WHMIS, evacuation, infection
control, clinic safety manual)
· Keep current with certifications, where appropriate (WHMIS, 1st aid, etc.)
· Maintain a clean, safe and orderly work environment
· Complete occurrence/incidents report(s), as required
POSITION REQUIREMENTS:
Education/Experience
· Office Administration Health Services
· Medical terminology
· Computer experience
Job Types: Full-time, Permanent
Salary: $16.00-$20.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Tottenham, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
