- Customer service
- Communication skills
Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.
Position Summary
At North York General Hospital we continue to advance the important role we play as we advocate for healthcare initiatives in the diverse community we serve. In December 2017, the Ministry of Health and Long Term Care (MOHLTC), in partnership with multiple hospitals in the Greater Toronto Area, opened the Reactivation Care Centre – A Central LHIN Hospital Collaborative. North York General is one of the occupying hospitals at this site and as such, we are hiring Personal Support Workers to work in our Alternative Level of Care (ALC) unit.
Personal Support Worker, Nursing and Personal Care Services:
Your goal in this position is to assist nursing personnel in providing personal care to residents and perform such procedures and treatments for which you have received special instructions. You will also perform other duties associated with the activities of daily living of the residents. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.
On a practical level, you will
Perform all duties in accordance with legislation, the Mission Statement, Organizational Philosophy and Administrative policies and procedures of North York General Hospital Reactivation Care Centre
Perform direct and indirect patient care activities in order to carry out the Interprofessional Care Plan. The scope of activities are directed and assigned by the RN/RPN or appropriate multidisciplinary team member.
Under direction from a Registered Health Care Provider attends to the personal care needs of the patients including but not limited to: hygiene, grooming and dressing, toileting, recording nutrition and hydration intake, provision of preventative skin care
Supports patients’ independence, dignity, social, emotional and cultural well-being
Work is moderately heavy involving moderately heavy lifting, walking, standing, bending, pushing and pulling of equipment
Communicate effectively with elderly people and colleagues
Qualifications
Completed Personal Support Worker (PSW) certificate from a College of Applied Arts and Technology
Demonstrated aptitude to foster caring and trusting relationships with elderly patients and families
Demonstrated ability to work well with team members
Effective organizational and interpersonal communication skills
Ability to perform responsibilities in a courteous manner
Ability to function independently as well as part of a multidisciplinary team in a fast paced environment
Commitment to ongoing education and development
Demonstrated excellent customer service, organizational and problem solving skills (test will be administered)
Excellent Attendance Record
Skilled in Point of Care (POC), preferred
Ability to read, write and communicate in English required
Ability to speak a second language an asset
Bilingualism in French/English an asset
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Temporary position (Untill August 31, 2023) 8 and 12 hours shifts, all shifts, including weekends, in the Elderly Acute Care Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.
FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
How to Apply
Think you're the right person for the job? Here's your first chance to show us why:
Ensure to meet the deadline - only applications received by the closing date will be considered.
We will review all applications and will contact those selected for an interview.
Closing Statement
At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
